FAQ

Our Goal?
Our goal is to create affordable, comfortable apparel without losing style. Stay in touch with recent trends or stand out, you can choose. You're in control.

"Can I get a refund?"
All sales are final, unless there is an error on our part. Such as, sending the wrong size, sending the wrong product, etc. Please make sure that you use the correct shipping address. Upon ordering, you're agreeing to these terms.

"How Do I Track My Order?"
Once you place your order, please allow 2-8 business days for the shipping information to be sent to your email. 
Or, you can download the, "Shop" app and you will receive notifications straight to your phone. 

Washing Instructions?
When washing your apparel, turn it inside out and let design air dry. This ensures that your product will last, mainly for the designs with rhinestones.

"My design has peeled/is wrinkly, what do I do?"
First, preheat your iron.
Then, place parchment paper over your design.
Then Iron the design with the parchment paper over it to remove any mishaps.
This problem will not happen with the screen-printed designs.
DO NOT IRON DIRECTLY ON THE DESIGN!

"I want an item but I want it in a different color, can you guys do
that?"
Yes, we do offer custom colored designs! If you are interested in purchasing please send us a message on Instagram.

Need other help? Contact @YouthFountainClothing on Instagram or email us here: [email protected]